FAQ

Please click on a question / statement below to find the answer / information. Should you have any additional questions, please don't hesitate to contact us.

v-healthy point system‚Äč

The point system is based on which heart rate zone you work in. If you hit the red & yellow zones in the challenge you receive 6 points/minute. If you hit these zones on the league table on your dashboard you get 4 points/minute. 
The V-Healthy facility code is VHPTUK001.
To get the most points from your workout you should make sure that you record your warm up and cool down.

The data is uploaded hourly but can take up to 24 hours.

v-healthy leaderboard

 

Everyone can see the top 10 people in the leaderboard & if you're not in the top 10, only you can see what position you're in.